At Downtown Mart, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, mobile application, or store.

COLLECTION OF PERSONAL INFORMATION

We collect personal information from you when you:

1. Create an account on our website or mobile application
2. Make a purchase or place an order
3. Contact our customer support team
4. Participate in a contest, sweepstakes, or promotion
5. Subscribe to our newsletter or promotional emails

The personal information we collect may include:

1. Name
2. Email address
3. Phone number
4. Address
5. Payment information (e.g., credit card number, expiration date)
6. Order history and purchase details

USE OF PERSONAL INFORMATION

We use your personal information for the following purposes:

1. To process and fulfill your orders
2. To provide customer support and respond to your inquiries
3. To personalize your shopping experience and recommend products
4. To send you newsletters, promotional emails, and special offers
5. To improve our website, mobile application, and services

SHARING OF PERSONAL INFORMATION

We may share your personal information with:

1. Our affiliates and subsidiaries
2. Our service providers (e.g., payment processors, shipping companies)
3. Our marketing and advertising partners
4. Law enforcement agencies or government authorities, if required by law

SECURITY OF PERSONAL INFORMATION

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

1. Encryption of sensitive data (e.g., payment information)
2. Secure socket layer (SSL) technology for secure data transmission
3. Regular security audits and vulnerability testing

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and tracking technologies to collect information about your browsing behavior, preferences, and device. This information helps us to:

1. Personalize your shopping experience
2. Improve our website and mobile application
3. Deliver targeted advertising

YOUR RIGHTS AND CHOICES

You have the right to:

1. Access and update your personal information
2. Opt-out of receiving promotional emails and newsletters
3. Request deletion of your personal information
4. Object to the processing of your personal information

CONTACT US

If you have any questions or concerns about our privacy policy, please contact our customer support team:

[Downtown Mart]

Shop 3, 4 Maple Tree Garden Homes, Near, Surdhara Cir, Thaltej, Ahmedabad, Gujarat 380054

downtownmart2020@gmail.com

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify or update this privacy policy at any time without prior notice. Your continued use of our website, mobile application, or services after any changes to this privacy policy will constitute your acceptance of the updated policy.

LAST UPDATED: 16/12/2024